On the website, we have separated our services by top navigation. Clicking on the related tab and you will go to the related page. We provide the following services:

Game Currency
Power Leveling
Items


Game Currency This section lists the games that we provide currency on. Select the game that you wish to buy currency on and select your region/server/faction. Upon adding you currency package of choice to cart, a pop up menu will appear.

 

Select your delivery choice, key in your character name. The in game time refers to the period in which you will login to game after placing your order.

 

The in game duration refers to the number of hours your character will be on-line after logging in. Please ensure that the information and character name entered is exact. As our registered sellers will be contacted on your login time and delivery will be made within the duration that your character is in game.

 

Power Leveling Click on the game of your choice, under the Power Leveling service, we have a variety of character level, profession and miscellaneous options available. Browse the packages and select one which most appeals to you.

 

When placing the order please fill in all the required fields. Remember to read the Power Leveling terms of service before adding the product package to cart.

Buyer's Guide

Below here is a list of definitions for the terms used when buying :

Add to cart

 

Products that can be added to cart will be delivered well once you pay for them. Of course, you can add many various products in cart. Besides you can delete some of products that you don’t need now. At the end, you can pay for them altogether that you select.

Pre-orders Pre-orders are open for games products that are about to launch, depending on the availability of the product pre-orders opening dates will vary.

Out of stock

 

In the event that we have discontinued providing services for a particular server or game, it will be listed as out of stock. Please do check back within 48 hours for updates on the product status.

Note: Of course, you can make a advanced order for the goods we cannot supply from stock.

Protection Plan: Power leveling

 

Aioners understands that there is an inherent risk when a customer places an order for Power Leveling, although we have implemented mechanisms to minimize the risk to account under our care, there are still external factors that may cause unwanted complications to an account.

As an added layer of protection we always advise our customers to provide us with new account to Power Level reducing the risk to established characters, we have also introduced the Power Leveling Protection Plan.

The Power Leveling protection plan is a selectable option available for selected packages, it aim is to add an additional level of safety when Power Leveling your account.

After sales service

 

Currency packages: Please contact Live Chat or e-mail complaint@thepowerlevel.com to lodge your complaints or feedbacks. Besides, you can also leave your question, advice or feedbacks at the FeedBack column. We do take all complaints and feedbacks seriously, please allow us 24 hours to respond. All complaints and feedbacks are treated on a case by case basis.

Power Leveling packages: We are constantly strive to maintain a standard of quality when working on your account, in view of this objective we have released our Power Leveling Service Guarantee to ensure that our work is always above and beyond satisfactory.

 

Important when e-mailing an issue please include :

 

• The images are saved in .jpeg format.
• Screenshot 1 must contain an image of the Game website URL and the Error message received.
• Screenshot 2 must contain an image of the order history page showing the code(s).

With this information provided we can resolve your issues at a faster pace.

Buying Practice

When placing an order please always ensure that all details provided are 100% accurate.

Check your Region and Server details. To ensure that your have not placed an order for the wrong region or server and wasted hours waiting for our seller who is on a different region.

Ensure that your character name provided is as per your character's name in game..Some games may allow the same name spelt in different formats e.g. Amazon or 4mazon, to ensure that we do not unwittingly arrange delivery of your order to another player. There will be no compensation provided if our registered sellers were to make delivery to the wrong character due to the spelling provided in the order form.

Note down your order number, it can be easily found in the order history section of  our Aioners Account.

Always provide a valid contact number that can be reached 24/7. This way we can complete the delivery of an urgent order in a timely manner.

Once you have contacted Live Chat, we will release the order to our delivery man, who will then fulfill your order.